“In Clarasys, we didn’t have managers. We had coaches…. We believe everybody in our company is a leader, or everybody can be a leader. Leadership is not linked to position.“Lessons from Leaders no.12:So much fun and insights from talking to my good friend Claudia Meyer-Scott. Claudia is co-founder of consulting firm Clarasys, who have not only seen tremendous business success but are also known for their open, collaborative and progressive culture – something Claudia was fundamental in shaping as their people & culture lead. Her career started in the hospitality industry in Germany, then moving into customer service in financial services, leading to her co-founding Clarasys and now her new mission, Make Work Meaningful. Claudia is always disarmingly open and frank, and willing to share her journey and that of the organisations she has built. We covered a range of topics including:
- Starting her career in hospitality in Germany & what that taught her about customer service
- Moving into training & consulting in financial services, in London
- Co-founding Clarasys and her journey in scaling the business
- Creating organisations that are fun to work in
- Why coaching is fundamental to their growth & culture
- Why failure is critical and how it is celebrated at Clarasys
- Transitioning to an employee owned business
- How even small actions can have an impact on health & wellbeing
- Her experience with hypnotherapy & the positive impact it had
- What she’s doing next with Make Work Meaningful
- And a brief mention of Jurgen Klopp as a leadership legend! 🤩
Enjoy!
